Last Updated: May 17, 2024
Welcome to B-Skill. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your information when you use our services.
1. Information We Collect
We may collect and process the following data about you:
- Personal Information: Name, address, email address, phone number, date of birth, and other contact details.
- Educational and Professional Information: Qualifications, certifications, employment history, and other relevant information related to our services.
- Technical Information: IP address, browser type, operating system, and other technical details when you visit our website.
- Usage Information: Details of your visits to our website, including pages viewed, resources accessed, and other usage data.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To Provide Services: To offer and manage our educational programmes, including Apprenticeships, Learner Loans, and online courses.
- Customer Support: To respond to your inquiries and provide customer service.
- Communication: To send you updates, newsletters, and other relevant information about our services.
- Personalisation: To customise your learning experience and recommend relevant courses and opportunities.
- Improvement: To analyse and improve our website, services, and user experience.
- Legal Compliance: To comply with legal obligations and protect our rights and interests.
3. Sharing Your Information
We do not sell, trade, or otherwise transfer your personal information to outside parties except in the following circumstances:
- Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website and providing our services, as long as they agree to keep your information confidential.
- Legal Requirements: We may disclose your information if required by law or in response to legal proceedings.
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the new owners.
4. Data Security
We implement a variety of security measures to protect your personal information, including encryption, firewalls, and secure server environments. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.
5. Your Rights
You have the following rights regarding your personal information:
- Access: You can request access to the personal information we hold about you.
- Correction: You can request correction of inaccurate or incomplete information.
- Deletion: You can request the deletion of your personal information.
- Restriction: You can request the restriction of processing your personal information.
- Objection: You can object to the processing of your personal information.
- Data Portability: You can request the transfer of your personal information to another party.
To exercise these rights, please contact us at business@b-skill.com.
6. Cookies
Our website uses cookies to enhance your experience. Cookies are small files stored on your device that allow us to recognise you and remember your preferences. You can choose to disable cookies through your browser settings, but this may affect your ability to use some features of our website.
7. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these sites. We encourage you to read the privacy policies of any third-party sites you visit.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the updated date will be noted at the top. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email: business@b-skill.com
Customer Service Line: 0333 900 0694
Thank you for trusting B-Skill with your learning and development needs. We are committed to safeguarding your privacy and ensuring a secure and positive experience with our services.