Information, Advice & Guidance
The B-Skill information, advice, and guidance (IAG) service is embedded in our learning and employment related services. Our responsibility for IAG is to our staff, partners and sub-contractors involved in the planning, support, and delivery of services on our behalf as well as the learners and employers participating in B-Skill training programmes.
We provide information and sometimes advice to help learners with the following:
- Starting a B-Skill programme
- Referring individuals to other services
- Support during our programmes
- Help with moving on
B-Skill does not offer ‘guidance’ since this is a very specific activity involving a formal interview with a qualified guidance professional. For information about learning beyond B-Skill, try the Government’s National Careers Service or ring 0800 100 900.
The IAG we deliver in B-Skill adheres to the matrix national quality standard. The four elements of the Matrix standard provide the framework through which B-Skill measure the effectiveness and quality of service that we provide to both young people and adults.
WE’RE HERE TO HELP
Our team are passionate about helping others but if there’s something that we can’t help with, one of our partner organisations should be able to: