Course Overview

This course will equip learners with a detailed understanding of a variety of warehouse processes, including manual handling, stock checks, processing orders, storage and packaging of goods and assembling for dispatch.

They will also look in detail at the customer service process and how it can impact an organisation.

Who is suitable?

This qualification is aimed at anyone who wishes to develop an in-depth knowledge of the health and safety requirements in warehouses, the processes surrounding storing and dispatching warehousing goods and the importance of customer service in a warehousing environment.

The course aims to provide learners with a route to employment in the logistics sector, but can also support those currently working in the sector to progress in their role and advance their career.

Course content

This course is split into four manageable units:

Unit 1: Health and safety requirements in a warehousing environment

Unit 2: The principles of warehousing goods

Unit 3: The process of stock checking and preparing goods for dispatch

Unit 4: The importance of customer service in a warehousing environment

Learning Methods

Studying via distance learning means you can choose when and where you study. We ensure you get all the support you need throughout your course from your Personal Tutor.

This fully online course is designed to be engaging and interactive to keep you focused on your learning at all times.

The Benefits of this course..

Free access to the job vacancy tile upon enrolment, with access to job vacancies in their area!

Gain a nationally recognised qualification

Study will enhance both your personal skills and professional development

Personal Tutors are assigned to you to ensure you have the support needed to succeed


To find out more about how you can book onto one of our programmes, contact us today and a member of our team will get back to you

Please complete our enquiry form