An Introduction to Hospitality and Retail

This course will teach the key skills required to build an amazing career in the Hospitality and Retail sectors.


This is a classroom learning qualification. This courses will run for 12 days. Classes will start at 9.30AM and end 3:30PM and run on weekdays.


This course consists of six units:

  1. Learn key skills in the Hoispitality sector
  2. Understanding the selling process
  3. Learn how to provide the best possible customer service
  4. Identify the customer needs
  5. Recognise the dress codes in different hospitality roles
  6. Become a great team player and a quick problem solver



  • Free green CSCS card!
  • Free access to daily job updates after the course is complete
  • Earn a nationally recognised ETA qualification
  • Be equipped with the skills that you need to build a great career in the construction sector

Find Out More

To find out more about how you can book onto one of our programmes, contact us today and a member of our team will get back to you!