DEVELOPING CORE KNOWLEDGE

• Legislative and customer compliance requirements including health and safety

• Improvement team roles and responsibilities in a change environment

• Different sources for knowledge development

• Project charter, Gantt chart, reporting documentation, Red Amber Green status, communication and implementation plansRoles of the manager and leader within change

• Exploratory data analysis, data collection planning, problem and goal statements

DEVELOPING CORE SKILLS

• Work in accordance with organisational controls and statutory regulations

• Share improvement progress through appropriate

• Plan, manage and implement improvement activities by developing the business case for improvement activity and implementation

• Understand, interpret and analyse data and use this to validate solutions

• Apply techniques to identify customers, their requirements and translate these to metrics

• Create control and reaction plans with detection measures, identify opportunities to embed changes to leverage benefit to the business

DEVELOPING CORE BEHAVIOURS

• Clear commitment for identifying opportunities and delivering improvements, pays attention to detail

• Helps when asked, works effectively in a diverse team, considers impact of own actions on others

• Acts in a manner that is morally, socially and legally appropriate and embeds the values of the organisation

• Acts upon feedback, reflects on performance and has a strong desire for learning

B-Skill directly delivers the whole standard through a delivery model that best suits the needs of the Employer. This can include 1:1 in the workplace, day release or a blended learning model that includes face-to-face sessions and distant learning via VLE.

Progression routes might open up further career opportunities within the operations of an organisation.