Apprenticeship Overview

A work-based learning programme for employees in public, private, and voluntary sectors, both national and multinational. Learning and skills mentors support training and development in various fields like healthcare, military, manufacturing, education, and more.

Mentors help individuals and groups achieve learning goals within ethical and legal frameworks, collaborating with stakeholders to meet mentees’ needs inclusively. They focus on their professional development and reflective practice, working in diverse environments both face-to-face and remotely. Mentors interact with professionals at all levels, supporting mentees’ progression while adhering to ethical and legal standards. They complete their tasks with minimal supervision, ensuring deadlines are met and best practices are maintained.

Apprentices must achieve Level 2 English and maths before the End-Point Assessment. Those with an education, health, and care plan or a legacy statement need Entry Level 3. British Sign Language can replace English for those using BSL as their primary language.

DEVELOPING CORE KNOWLEDGE:

• Understand the roles and responsibilities of a mentor, including legal, ethical, and safeguarding requirements. Establish and manage mentoring contracts, plan sessions, and revise action plans based on mentoring theories and models.
• Use effective communication methods, questioning, and listening techniques to maintain the mentoring relationship. Provide feedback to inform mentee progression and understand how personal values impact mentoring.
• Follow organisational and legal requirements for handling personal information. Assess mentee starting points, identify barriers, and provide relevant advice. Engage in professional development, use evaluation models, and understand the role of supervision and evidence-based practice.

DEVELOPING CORE SKILLS:

• Conduct mentoring within organisational, legal, and ethical boundaries, including safeguarding. Establish and maintain mentoring contracts, and conduct sessions according to agreed plans, using appropriate tools and techniques.
• Maintain records, comply with data protection, and use assessed starting points to set outcomes. Review progress, revise plans, and provide feedback, maintaining a non-judgmental approach to support mentee development.
• Inform and guide mentees, applying evaluation and reflection theories. Monitor and reflect on your mentoring practice, using feedback and evidence-based research to improve your approach.

DEVELOPING CORE BEHAVIOURS:

• Demonstrate and promote sustainable practices with mentees, working within ethical and legal standards and professional boundaries.
• Stay resilient and adaptable when facing challenges and changes, maintaining focus and self-control.
• Encourage mutual respect and understanding of equality and diversity among learners and colleagues. Commit to continuously improving your professional mentoring practice.

End Point Assessment

*The End Point Assessment duration for this Apprenticeship is 3 months