Team leader or Supervisor
Level: 3
Duration: 12 (Excluding EPA)
Apprenticeship Overview
A work based learning programme in first line management aimed at managers, supervisors, and team leaders that have responsibility for managing a team.
This programme is suitable for people wanting to improve their knowledge and skills to enable them to lead and a manage a team that delivers results in line with the company vision, values and corporate social responsibility.
Apprentices will be required to have or achieve level 2 English and maths, prior to taking their end point assessment
DEVELOPING CORE KNOWLEDGE:
- Understand different leadership styles and the benefits of coaching to improve performance
- Understand people and team management models and motivation techniques
- Understand HR systems and legal requirements
- Understand performance management techniques
- Understand approaches to customer and stakeholder relationship management, including emotional intelligence and managing conflict
- Understand different forms of communication and their application. Know how to chair meetings, hold challenging conversations, provide constructive feedback and understand how to raise concerns
DEVELOPING CORE SKILLS:
- Understand how organisational strategy is developed
- Know how to implement operational and team plans and manage resources and approaches to managing change within the team
- Understand the project life-cycle and roles
- Understand organisational governance and compliance, and how to deliver value for money
- Know how to monitor budgets
DEVELOPING CORE BEHAVIOURS:
- A drive to achieve and excel in all aspects of work
- Open, approachable, authentic, and able to build trust with others
- Flexible to the needs of the organisation
- Can lead by example and operates within the company values
Progression Routes From This Apprenticeship
- Level 5 Operations and Departmental Manager
- Level 6 Chartered Manager Degree
- Level 7 MBA Senior Leader.
*The End Point Assessment duration for this Apprenticeship is 3 months
CONTACT US
To get a quotation for yourself or your workforce, find out more today by contacting us.