CODE: Framework

          LEVEL: 3

          DURATION: 18 months

A work based development programme designed for employees who are Supervisors, Team Leaders or Facilitators with responsibility for carrying out business improvement activities. The purpose of this programme is to provide employees with the skills, knowledge and understanding to provide high value added products and services more cost effectively and with greater quality and support the business to identify and deliver continuous and sustainable quality, cost and de-livery improvements for existing or new products, processes and/or services.
  • Complying with statutory regulations and organisational safety requirements
  • Leading effective teams
  • Applying workplace organisation techniques
  • Applying continuous improvement techniques
  • Developing Visual Management systems
  • Creating flexible production and manpower systems
  • Carrying out problem-solving activities
  • Analysing and selecting parts for improvement
  • Applying lead time analysis
  • Carrying out Value Stream Mapping (VSM)
  • Applying set-up reduction techniques
  • Applying Total Productive Maintenance (TPM)
  • Applying Flow Process analysis
  • Applying Policy Deployment (Hoshin Kanri, Quality Operating Systems, Business Plan Deployment)
  • Applying Value Management (Value Engineering and Analysis)
  • Creating Standard Operating Procedures (SOP)
  • Applying Six Sigma methodology to a project
  • Carrying out Six Sigma process mapping
  • Applying basic statistical analysis
  • Applying Failure Modes and Effects Analysis (FMEA)
  • Applying mistake/error-proofing (Poka Yoke)
  • Carrying out Statistical Process Control (SPC) procedures
  • Applying Six Sigma metrics to a project

Level 3 NVQ Diploma in Business-Improvement Techniques (QCF)
Level 3 Diploma in Business-Improvement Techniques (QCF)
This programme covers the advanced practical skills and knowledge required for monitoring and continued improvement.



B-Skill directly delivers the whole standard through a delivery model that best suits the needs of the Employer. This can include 1:1 in the workplace, day release or a blended learning model that includes face-to-face sessions and distant learning via VLE.
This programme is essential in ensuring that UK companies can compete against strong international competition and can lead to improved business knowledge and advanced career progression.


Helping you to achieve excellence

  • B-Skill Head Office
  • Suite A15, Milburn House
  • Dean Street
  • Newcastle-Upon-Tyne, NE1 1LE
  •  B-Skill Training Centre
  • Second Floor, The Investment Centre
  • 375 Stanley Road
  • Bootle, L20 3EF